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Discuss Posted by: Cristian on July 02, 2009 11:24 Discuss this Discuss It!     Digg It! Blogmarks co.mment It! Send to Reddit Send to Blinklist! del.icio.us  

Somebody working at Dell is in big trouble as the US-based company got a major headache from an error on the Taiwanese version of its website that saw a 19-inch monitor being priced at $15 instead of $148. News of this 'offer you can't refuse' got out really quickly and so over 26,000 customers placed orders for almost 140,000 monitors before the price was changed.

Dell, like other manufacturers, has has mislabeling issues before but never was such a large number of orders made so it's logical that it won't honor them, at least not at $15 a pop. Unfortunately for Dell, the Taiwanese Consumer Protection Commission came into play after receiving hundreds of complaints and requested that the company compensate the customers that placed orders for the monitor. In case it doesn't the Commission said it would take legal action against Dell.

Dell has stated that it will provide compensation to buyers but that will likely be in the form of a discount (which surely won't be of 90%).




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